In this role you will lead enterprise ServiceNow Integrated Risk Management (IRM) transformations, combining solution architecture, consulting, governance, and delivery leadership. You will shape risk, compliance, and audit capabilities through scalable design and integrations, partnering with CIO, CRO, and other executives. You’ll translate regulatory and business needs into concrete designs and measurable outcomes, driving transformation at scale within a global delivery context. This is an opportunity to influence risk frameworks and modernize governance through ServiceNow IRM.
Responsibilities
Lead end-to-end architecture, design, and implementation of ServiceNow IRM solutions
Translate business, regulatory, audit, risk, and compliance requirements into functional and technical designs, implementation plans, and measurable outcomes
Architect IRM capabilities including ERM, ORM, Policy & Compliance, Audit, Regulatory Change, Issues, KRIs, CCR, and Automated Control Testing
Design and optimize risk assessment methodologies, control frameworks, workflows, reporting, dashboards, and executive risk reporting
Design integrations using IntegrationHub, APIs, MID Server, CMDB, IAM, ERP, and related enterprise platforms
Lead executive workshops, architecture reviews, solution demonstrations, and governance forums with CIO/CRO/Risk/Audit stakeholders
Govern global delivery teams, solution quality, release/upgrade strategy, delivery risks, and post-production stabilization; mentor architects, consultants, developers, and BAs
Support RFP/RFI responses, estimations, proposals, client presentations, GTM offerings, reusable assets, accelerators, and practice growth
Key requirements
14+ years in technology risk, GRC, audit or related consulting domains
8+ years hands-on ServiceNow IRM architecture and implementation experience
Deep functional and platform expertise across ERM, ORM, Policy & Compliance, Audit, Regulatory Change, Issues, and Controls Management
Strong knowledge of risk taxonomy, control frameworks, assessment methodologies, scoring, workflow design, reporting, analytics, and integrations
Experience leading global onshore/offshore delivery teams and senior client relationships
Strong consulting, communication, presentation, analytical, problem-solving, and leadership skills
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