Cyber Business Analyst

London Source: WhatJobs
See advert for pay

Overview

In this role you will support a large-scale cyber transformation by enabling the transition of critical cyber and identity services into live operations. You will work with project, architecture and service teams to ensure services are operationally ready and handed over to BAU with clear documentation. The role focuses on go-live readiness, runbooks and support models, and coordination across stakeholders. This is a hands-on opportunity to shape the deployment of enterprise cyber capabilities and influence successful operational readiness.

Responsibilities

  • Support transition of cyber and identity services into live operational environments
  • Ensure services are operationally ready and well documented
  • Facilitate handover into BAU support functions
  • Collaborate with project, architecture and service teams
  • Develop/runbooks, support models and operational readiness reviews

Key requirements

  • Proven BA experience within cyber security or technology programmes
  • Experience supporting service transition or go-live activities
  • Strong documentation skills (runbooks, RACI, readiness reviews)
  • Knowledge of ITIL processes (Incident, Change, Problem)
  • Experience with technical, operational and third-party stakeholders
  • Strong requirements gathering and stakeholder facilitation skills
  • Experience across Agile and Waterfall environments
  • Familiarity with Jira, Confluence and ServiceNow
  • Stakeholder facilitation
  • Strong communication
  • Cross-functional collaboration
  • Jira
  • Confluence
  • ServiceNow

Full job description from WhatJobs. Apply for this role →

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