Service Manager

Overview

In this role you will shape and lead the Learning Disabilities and Forensics Directorate within RDaSH, ensuring high-quality, person-centred care across Doncaster, Rotherham and North Lincolnshire. You will translate strategy into local service delivery, support safety standards, and drive patient-outcome improvements. The role offers scope to influence service redesign and join a multidisciplinary leadership team focused on delivering the trust’s vision. This is a mission-driven opportunity for a collaborative, impact-focused leader.

Responsibilities

• Oversee day-to-day delivery of designated clinical services and monitor patient outcomes, metrics, and targets
• Ensure local execution of the Trust's strategy and alignment with organisational priorities
• Maintain safety standards and high-quality patient care in line with organisational values
• Support service delivery improvements and contribute to service redesign efforts
• Work with multidisciplinary teams to enable effective leadership and governance

Key requirements

• Degree-level education or equivalent (essential)
• Experience as a manager in a care setting (essential)
• Experience leading a team (essential)
• Experience in financial and substantial change management (essential)
• Proven ability to influence, and contribute to service redesign (essential)
• Experience developing effective teamwork with multidisciplinary teams (essential)
• Sound financial planning and HR management experience (essential)
• Understanding of current healthcare policy and its implications for RDaSH (essential)
• Ability to communicate complex matters to diverse audiences (essential)
• Demonstrable leadership and decision-making capabilities (essential)

• Strong communication skills
• Influence and leadership of others
• Critical thinking and data interpretation
• Analytical skills for qualitative and quantitative data
• Data-driven decision making
• Financial and HR management

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