In this role you support the learning function to deliver engaging training programs and smooth operations. You will coordinate enrolments, manage the LMS (SuccessFactors), and generate learning activity reports, while liaising with vendors and participants. You’ll drive process improvements through automation and AI-enabled solutions, contributing to a scalable, compliant learning ecosystem. This is a hybrid, growth-minded opportunity in a firm that values learning, collaboration, and client-focused results.
Pay / Benefits
Hybrid working
Generous holiday policies
Health and wellbeing benefits including ClassPass
Paid volunteer time
Professional development and tuition reimbursement
Parental leave and family services","Headspace mindfulness app","Lunch allowance on onsite canteen
Responsibilities
Communicate with participants and vendors
Manage enrolment in instructor-led programs
Oversee the LMS in SuccessFactors
Produce high-level reports on learning activities
Maintain training records (attendee lists, schedules, attendance)
Book classrooms and webinars and set up sessions
Prepare and disseminate course materials
Serve as primary contact for vendors and participants
Handle accounts receivable and ensure invoices are paid
Submit training activity and outcome reports
Recommend improvements to learning activities or new workshops
Ensure adherence to policies by employees and vendors
Manage attendance dashboard and eLMS enrolments
Oversee Professional Qualifications Program
Leverage approved AI and digital tools to improve learning operations
Identify opportunities to streamline learning and talent processes through automation
Carry out other duties as assigned
Key requirements
Experience in talent management or related HR advisory roles
Proficient in SuccessFactors (or similar HRIS)
Strong attention to detail and ability to handle confidential information
Excellent communication and relationship-building skills
Ability to manage projects and timelines independently
Strong Microsoft Office skills, especially Excel
Troubleshoot and resolve process issues
Experience supporting performance management and succession planning processes
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