Regional Estates Manager - Occupier Services

Overview

In this Estates Manager role, you will provide corporate property management support and strategic advice for a national/regional portfolio across offices, retail, and industrial assets. You will deepen client relationships to maximise profitability and generate new business opportunities within Colliers. You will lead on lease interpretation, service charge oversight, budgeting support, and project coordination, ensuring high-quality, data-driven property management. This role sits in the Occupier Services team and offers scope to shape how Colliers delivers value across a varied portfolio. You will work closely with cross-functional teams and external partners to improve service delivery,(

Responsibilities

• General estate management for a defined portfolio
• Onboarding new properties
• Liaison with landlords and tenants; enforce lease responsibilities
• Manage major landlord relationships and consent applications
• Interpret lease obligations; enforce repair covenants
• Support budgeting, reporting cycles and data maintenance
• Coordinate third-party requirements and disputes
• Manage sublet estate and service charge/insurance audits
• Oversee projects and funding approvals; manage arrears
• Transaction management and advisory instructions
• Plan and report inspections; ensure up-to-date property files
• Data management and client reporting
• Oversee specialist service partners and QA reporting
• Conduct routine Lease Advisory and Agency activities
• Monitor client helpdesk; attend client/contract meetings
• Performance manage contractors; contribute to planning and monitoring of premises
• Report on H&S and Environmental performance; insurance claims handling
• Invoice processing; comply with policy and statutory requirements
• Collaborate with Estates Administrator; client relationship management
• Promote best practice and continuous improvement
• Maintain professional conduct, integrity and diversity commitments

Key requirements

• Experience in corporate property management and portfolio supervision
• Strong client relationship management
• Understanding of lease obligations and landlord/tenant processes
• Budgeting, reporting and contract management experience
• Project coordination and stakeholder management
• Proactive problem solving and data/reporting skills
• Knowledge of health & safety and environmental performance
• Ability to work flexibly and in a team

• Excellent communication, both oral and written
• Strong organisation and planning
• Collaborative team player with initiative
• Customer-centric and client-focused mindset
• Adaptability and willingness to challenge norms
• Intermediate knowledge of Microsoft Office

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