Neighbourhood Enforcement Officer

Overview

In this role you help keep the Borough of Newham safer and cleaner by delivering proactive enforcement and community safety work. You will collaborate with residents, businesses and partner agencies to address crime, antisocial behaviour and environmental concerns. Through communication, investigation and enforcement, you support victims and empower local people to improve their neighbourhoods. Expect multi‑agency operations, on‑foot and vehicle patrols, and a clear focus on delivering tangible community impact. This is a hands‑on role with real scope to shape outcomes across wards while working within a supportive training environment.

Responsibilities

• undertake enforcement activity addressing crime, antisocial behaviour and environmental issues
• conduct uniformed patrols on foot and by vehicle
• carry out investigations and enforce breaches of criminal legislation
• participate in problem-solving investigations and multi-agency operations
• act as first point of contact for residents, businesses and partners within a designated neighbourhood
• collaborate with Police, Youth Services, Planning Enforcement, Highways, Parking Enforcement, Cleansing and Housing
• attend and represent Community Safety at community meetings, ward forums and events
• work flexible shifts including weekdays, weekends, early mornings and evenings up to 9pm
• use technology tools (smartphone, radio, body-worn camera) and in-house computer systems
• undergo comprehensive training and probation mentoring
• obtain DBS clearance prior to appointment
• possess a full manual driving licence and pass the Council’s driving test

Key requirements

• excellent communication skills
• ability to patrol alone and in a team
• ability to handle confrontational situations with professionalism
• preference for experience in enforcement or regulatory work (not essential)
• ability to prioritise and work under pressure
• outdoor work in all weathers, on foot and in a vehicle
• full UK manual driving licence
• ability to use smartphone, radio and body-worn camera
• DBS clearance

• communication
• teamwork
• resilience
• smartphone
• radio
• body worn camera

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