Ruminant Account Manager ID & Trade - North and Central England

Overview

In this role you manage a portfolio of Central region trade customers, building trust and understanding their needs to promote Merck’s Identification and Biopharma POM – VPS portfolio. You act as a liaison between customers and internal teams, resolving issues and driving long-term sales growth. You will identify opportunities, propose tailored solutions, and forecast progress for stakeholders. This role offers impact by sustaining and expanding key accounts in a pivotal market.

Responsibilities

• Develop trust with a portfolio of trade channel customers
• Understand key customer needs and requirements
• Expand relationships by proposing solutions that meet objectives
• Serve as the communication link between customers and internal teams
• Resolve customer issues and complaints to maintain trust
• Generate new sales and build long-lasting relationships
• Prepare progress reports and forecasts using key account metrics

Key requirements

• Experience in sales and delivering customer-focused solutions
• Strong communication and interpersonal skills across organizational levels
• Excellent organizational skills
• Problem-solving and negotiation abilities
• Degree level or relevant qualification
• Proven experience as an account manager
• Understanding of Agricultural Retail sales function
• Fluency in English
• Good time, project, and organisational skills
• Must live within the defined territory

• communication
• relationship building
• negotiation
• Account Management
• Relationship Management
• Sales Process Management

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