Deputy Divisional Director of Operations

London Source: WhatJobs

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Overview

In this senior NHS role, you will shape divisional operational leadership to ensure safe, efficient and sustainable delivery of emergency and urgent care. You will drive performance, workforce, quality and productivity while collaborating with clinical and corporate colleagues to improve patient outcomes and resilience. You’ll steer divisional plans and transformation programmes, providing visible, inclusive leadership across a large, diverse workforce. This is an opportunity to influence urgent care delivery at scale within London’s complex healthcare system.

Responsibilities

Deputise for the Divisional Director across the full range of divisional responsibilities
Lead the delivery of operational, workforce, quality, financial and performance objectives across the Division
Develop and implement divisional business plans, workforce plans and productivity programmes
Hold senior managers accountable for agreed standards, plans and outcomes
Drive continuous improvement using data, operational intelligence and performance metrics
Lead workforce planning, recruitment, staff engagement, organisational development and succession planning activities
Work collaboratively with NHS providers and urgent care partners to improve patient pathways, reduce hospital handover delays and enhance operational resilience

Key requirements

Master's level education or equivalent experience
Significant senior operational leadership experience in NHS/ambulance/complex environment
Proven delivery of operational improvement and transformation
Experience leading large multidisciplinary teams through organisational change
Strong understanding of performance management, workforce planning, governance and patient safety
Experience managing significant budgets and resources
Exceptional communication, leadership and stakeholder engagement skills
Experience developing high-performing teams and leading through others
Ability to analyse complex information and make decisions under pressure
Ability to participate in on-call rota and Gold Command responsibilities