Change & Release Manager, AWS ProServe UKGI

London Source: WhatJobs

See advert for pay

Overview

In this role you drive and govern Change & Release activities for complex cloud migrations and Run & Operate phases. You act as the AWS interface to HMRC’s CAB process, ensuring risk-aware, compliant releases to production. You will collaborate with cross-functional teams, suppliers, and HMRC governance bodies to minimize disruption and align with ITIL-based change management. This is an opportunity to shape scalable release practices and uphold enterprise standards within a government context.

Responsibilities

Own and continuously improve Change and Release Management processes aligned with governance and best practices
Govern end-to-end lifecycle of changes and releases (assessment, planning, approval, deployment, validation, closure)
Classify changes (Standard, Normal, Emergency) and enforce approval gates
Govern ITSM processes with ITIL 4 focus on release deployment and evaluation
Manage early life support and ensure operational readiness of new/changed services
Ensure documentation, testing, approval, communication, and rollback/release readiness plans for changes/releases
Ensure stage gates (Dev, Test, Pre-Prod, Prod) with evidence and sign-offs
Coordinate platform upgrades and evergreen IT strategy; implement automated CI/CD pipelines within HMRC guardrails
Chair CAB meetings and manage complex change schedules across delivery teams and suppliers
Maintain Forward Schedule of Change and Release Schedule; collaborate with internal teams, suppliers and stakeholders
Coordinate with SIAM layer for multi-supplier alignment
Monitor compliance with Change and Release Management standards; drive continuous improvement via reporting and lessons learned
Be eligible for and maintain UK Government Security Clearance

Key requirements

Experience in a Change and Release Management role within large-scale IT transformation, data centre migration, or cloud adoption programmes
Strong ITIL knowledge (Change Enablement, Release Management, Deployment Management)
Experience governing changes/releases in AWS or public cloud with cloud-native deployment patterns
Ability to chair CAB meetings and manage complex schedules across multiple teams and suppliers
Experience in prime contractor or MSP model, preferably UK public sector/government programmes
Strong risk assessment skills and ability to apply governance controls
Experience with stage-gated release processes and producing evidence packs for audits
Familiarity with CI/CD, infrastructure as code, and DevOps in governed environments
Experience with HMRC or UK government programmes advantageous
Knowledge of security and compliance requirements relevant to UK public sector (e.g., SC clearance)
Experience with automated testing frameworks and release validation tooling
Excellent written and verbal communication to engage technical and non-technical audiences