Lead Salesforce Administrator

Overview

In this role you will own the Salesforce CRM platform for Corpay’s Alpha division, combining hands-on administration with solution design and governance. You collaborate with cross-functional stakeholders to translate requirements into scalable Salesforce solutions and shape the platform roadmap. You will set standards, drive technical direction, and oversee deployments while balancing day-to-day support with long-term improvements. This is a hands-on leadership role focused on delivering secure, scalable, and high-quality CRM capabilities that enable business success.

Pay / Benefits

• 25 days’ annual leave
• Buy/sell up to 5 days leave
• Pension with 3% employee and up to 5% employer contributions
• Private Medical Insurance with Vitality (low excess)
• Life Insurance
• Gratitudes benefits platform discounts

Responsibilities

• Own technical and functional stewardship of Salesforce, ensuring security, reliability, and alignment with business needs
• Lead solution design by translating requirements into maintainable Salesforce solutions
• Shape and prioritise the Salesforce roadmap and backlog, provide technical direction
• Design, build and review Salesforce Flow and declarative configuration with maintainability and performance in mind
• Set governance and configuration standards, document clearly, reduce technical debt
• Own Salesforce security and access administration using least-privilege principles
• Maintain data quality and governance across data model, imports/exports, cleansing and integrity controls
• Lead changes through sandboxes, testing, UAT, and controlled deployments with risk management
• Oversee integrations, connected apps and AppExchange, collaborating with developers and vendors on design and troubleshooting
• Act as escalation point for complex issues, drive root-cause analysis and platform performance improvements
• Drive adoption of best practices through guidance, training, reports and dashboards

Key requirements

• Hands-on Salesforce administration with ownership of a complex environment across BAU and platform change
• Experience as a senior/lead practitioner providing technical and functional direction without line-management responsibility
• Deep knowledge of Salesforce administration, data model, security, objects, automation, reports and dashboards
• Strong Salesforce Flow and declarative automation expertise for scalable solutions
• Proven ability to translate cross-functional requirements into pragmatic, maintainable Salesforce solutions
• Understanding of integrations, APIs, connected apps and AppExchange; able to work with developers and vendors
• Data-management and release-management experience including sandboxes, testing, UAT and controlled deployment
• Excellent analytical, problem-solving and prioritisation skills; able to influence stakeholders in an Agile environment
• Salesforce Certified Administrator preferred; Advanced Administrator, Platform App Builder or similar certifications advantageous
• Familiarity with SOQL, Apex and Lightning components beneficial but not essential

• Stakeholder-management
• Problem-solving
• Prioritisation
• Salesforce administration and configuration
• Salesforce Flow and declarative automation
• Security and access management (roles, permission sets, sharing)

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