Global Security Operations Centre Specialist - Associate

Overview

In this role you will help safeguard people and assets by leading incident and crisis management within a global security operations context. You will collaborate with intelligence, local security teams, and vendors to provide timely situational updates and support across Europe, the Middle East, and Africa. You will coordinate travel security, monitor alarms, and conduct investigations using CCTV and monitoring tools to drive fast, accurate responses. This opportunity lets you influence safety operations and crisis procedures within a high-performing, cross-functional environment.

Responsibilities

• Provide timely written situational updates to stakeholders on incidents affecting people, assets or operations across regional boundaries
• Manage travel security operations and assess high-risk travel for appropriate support
• Coordinate with intelligence teams, local security reps, and vendors to ensure staff safety
• Compile and distribute travel and analytical reports to enable informed decision-making
• Act as first point of contact for security-related inquiries, travel advice, CCTV reviews, and special reports
• Support crisis management by organizing/chairing meetings, taking notes, and providing updates
• Monitor critical facility alarms, ensure timely investigations and escalations per SLAs
• Conduct investigations using CCTV and monitoring apps and perform alarm testing with follow-up until resolution

Key requirements

• Experience in a Global Security Operations Centre environment with incident or crisis management background
• Ability to manage multiple tasks in a fast-paced setting with strong organizational skills
• Excellent written and verbal communication for reports and presentations to senior stakeholders
• Strong customer service orientation and professionalism across all levels of the organization
• Ability to understand incident impacts across the firm and adapt responses accordingly
• Attention to detail, adherence to processes, and proactive, solution-oriented thinking
• Experience with operation-specific tools and technologies for security operations

• customer service orientation
• communication skills
• adaptability
• incident management tools
• CCTV monitoring
• alarm monitoring systems

Full job description from WhatJobs. Apply for this role →