Associate Director

Overview

In this role, you will grow and retain profitable insurance business for Howden, leading complex placements and high-value accounts. You’ll guide broking and technical teams to deliver premium client service while shaping risk-transfer solutions. You’ll work across Financial Lines and with insurers, clients and stakeholders to drive growth and renewals. This is a collaborative, client-focused opportunity at a culture-driven firm with global reach and meaningful client impact.

Pay / Benefits

• reasonable adjustments
• flexible hours
• hybrid working

Responsibilities

• Manage and retain a portfolio of complex insurance company and MGA clients with focus on profitability
• Lead client engagements across Financial Lines placements
• Provide strategic risk-transfer advice and market insights to clients
• Identify opportunities to grow the portfolio via cross-selling and new business
• Develop relationships with insurers, clients and market stakeholders
• Drive renewal strategy and oversee new business activity
• Prepare and present market submissions and client presentations
• Negotiate placement outcomes with insurers and broking teams
• Collaborate with technical, servicing and operations teams for seamless service
• Maintain accurate records and support decision-making with management information
• Monitor regulatory and market developments to ensure compliance
• Support growth of the insurance for insurance companies practice through market insight and client engagement

Key requirements

• Proven experience managing mid to large corporate insurance accounts in broker or insurer environments
• Strong technical knowledge across Financial Lines and/or Financial Institutions risks
• Experience handling complex placements and advising senior client stakeholders
• Track record of retaining and growing client portfolios through strategic account management
• Strong negotiation, presentation and stakeholder management skills
• Experience operating autonomously in a client-facing advisory role
• Ability to manage competing priorities while maintaining high service standards
• Excellent written and verbal English communication skills
• Strong numeracy, analytical and commercial decision-making capability

• Relationship building
• Negotiation
• Stakeholder management
• Financial Lines risks
• Financial Institutions risks
• Complex placements

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