CAMHS Single Point of Access Team Manager

Overview

In this role you lead the CAMHS Single Point of Access, guiding a multidisciplinary team to deliver safe, responsive mental health support for under-18s. You will balance clinical input with operational management, shaping a growing, innovative service and building internal and external interfaces. You’ll supervise staff, drive service development, and ensure effective triage, care pathways, and data monitoring. This is a meaningful chance to influence youth mental health access and collaboration across boroughs.

Pay / Benefits

• Permanent contract
• Full-time hours
• Agenda for Change Band 7 salary (58,133 to 65,261)
• HCAS included
• NHS Pension scheme
• Professional registration support

Responsibilities

• Manage daily running of the CAMHS SPA team and support the Clinical Lead in service operations
• Provide clinical and managerial supervision, coaching, and staff development
• Contribute to training and clinical group supervision across the wider all-age SPA
• Handle high-quality triage: respond to calls, prioritise, and determine care pathways
• Refer and liaise with CAMHS local teams and signpost to third-sector services when needed
• Maintain accurate patient records in System One and monitor data for SPA performance
• Support long-term strategic development of the SPA service
• Screen and manage emails in the CAMHS SPA inbox
• Establish and maintain relationships with stakeholders (core/urgent CAMHS, GP, Police, LAS)
• Escalate difficult calls and manage risk to patient safety
• Ensure compliance with safeguarding and child protection requirements
• Participate in ongoing service evaluation and governance processes

Key requirements

• Relevant professional qualification in a psychological/therapeutic field, mental health nursing, or mental health social work
• Substantial experience in child and adolescent mental health
• Knowledge of safeguarding and Children Act protocols
• Experience with complex mental health assessments
• Strong communication, planning, and recording skills
• Ability to supervise a multidisciplinary team
• Current UK professional registration

• Empathy and ability to relate to young people and families
• Resilience under pressure and deadline-driven
• Collaborative mindset and partnership working
• IT systems proficiency (System One)
• Risk assessment and management
• Clinical governance understanding

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