In this role you will oversee a portfolio of London venues, partnering with General Managers to raise standards, profitability and guest experience. You will lead multi-site teams, drive commercial performance and support new openings as the group grows. You’ll translate numbers into action, reinforce recruitment and succession planning, and maintain consistent delivery across food, drink, service and presentation. This is a hands-on, site-based leadership role with clear impact on guest satisfaction and business growth.
Pay / Benefits
up to £80,000
bonus
competitive benefits package
Responsibilities
Lead and develop General Managers and their teams across multiple venues
Own performance across P&Ls, budgets and forecasts
Drive sales, productivity and cost control
Maintain high standards in food, drink, service and presentation
Strengthen recruitment, retention and succession planning
Support new openings and operational improvements as the group grows
Oversee a London venue portfolio and collaborate with GMs to improve standards and profitability
Key requirements
Proven multi-site leadership within elevated hospitality
Strong F&B knowledge including fresh food
Solid P&L management and translating numbers into action
Hands-on, on-the-floor leadership style
Experience operating in the London market
Track record of developing people and building high-performing teams
Attention to detail and focus on guest experience
Commercially minded, resilient, capable of leading through change
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