Block Manager

London Source: WhatJobs

See advert for pay

Overview

In this role you will manage a residential and mixed-use portfolio, ensuring high-quality property management, safety compliance, and financial stewardship. You will balance resident relationships with operational and regulatory requirements, coordinating maintenance, budgets, and contractor performance. You will work closely with residents, leaseholders, and internal specialists to uphold leases and deliver service excellence. This is a hands-on, office-based position with site visits and occasional evening resident meetings, offering impact through effective portfolio governance.

Responsibilities

Manage day-to-day operations for a designated portfolio including relationships with leaseholders, tenants and residents' associations
Read and interpret leases to ensure compliant management
Coordinate planned and reactive maintenance and site inspections
Oversee contractors and monitor quality and cost of works
Support major works and Section 20 consultation processes
Manage health and safety requirements including risk assessments and inspections
Prepare and monitor service charge budgets, reserve funds and expenditure
Support leasehold matters including disputes, breaches, LPE1 enquiries and licences to alter
Maintain accurate records and utilise property management systems for reporting, POs and invoices

Key requirements

Sound working knowledge of residential or mixed-use property management
Sound working knowledge of landlord and tenant and health and safety legislation
Working knowledge of RICS and ARMA guidance
Clear written and verbal communication skills
Good organisational skills and ability to manage competing priorities
Working knowledge of Outlook, Word and Excel
Knowledge of Horizon or Qube would be advantageous
A relevant qualification such as ATPI, MTPI or AssocRICS would be beneficial