Accounts Receivable Manager

London Source: WhatJobs

See advert for pay

Overview

In this role you lead the Accounts Receivable function within a large public-sector organisation, driving income collection across a diverse portfolio. You will manage the AR team, shape billing, collection and recovery processes, and report on performance to improve service delivery. You’ll partner with internal teams, auditors, and external contractors to optimise outcomes and support system enhancements. This position offers the chance to influence revenue integrity and process efficiency at scale.

Responsibilities

Lead the Accounts Receivable team and ensure robust processes
Oversee billing, collection, recovery and enforcement across all income types
Monitor collection performance, produce KPI reports and forecasts
Advise on collection performance and service improvement
Manage complex debt recovery cases and support legal action when required
Oversee refunds, write-offs and reconciliations in financial systems
Build relationships with internal stakeholders, auditors, and external contractors
Support system testing and identify opportunities to improve financial/operational systems
Identify and implement process and service improvements to drive performance and efficiency
Support staff development, succession planning, training and communication
Keep abreast of legislation, software and system developments affecting income collection and debt recovery

Key requirements

Degree-level education or equivalent
Fully or part-qualified in CICM, IRRV, AAT, CIPFA or ACCA, or qualified by experience
Strong knowledge of billing and recovery legislation and best practice
Extensive experience in income collection/recovery at a senior level
Excellent communication and interpersonal skills across stakeholder levels
Good IT skills with experience of financial systems
Effective leadership and management experience
Enthusiastic, flexible with high drive and initiative