In this role you will support the Asset Servicing Operations by ensuring events are correctly loaded in CREST and processed end-to-end. You will manage daily control checks, handle client inquiries, and contribute to risk and compliance tasks. You’ll work with cross-functional teams to streamline processes and improve efficiency, while developing a broad understanding of CREST functionality. This is a hands-on, collaborative role with a focus on accuracy, timely delivery, and continuous improvement.
Responsibilities
Create events in CREST accurately and on time
Open transaction management to enable CREST claims or transformations
Perform daily control checks and routine processes
End-to-end processing from event creation to distribution of proceeds with exposure to cash, tax and voting
Respond to asset servicing inquiries from clients and internal teams
Develop knowledge of CREST functionality and related applications
Review existing controls and operating procedures
Resolve operational issues and escalate to management when needed
Assist with compliance and risk tasks, including risk event write-ups and action plans
Collaborate with other teams to remove inefficiencies and propose process improvements
Demonstrate flexibility and team collaboration, covering for others when required
Maintain professional integrity and handle confidential information
Key requirements
MS Office/Excel skills
high workload and multitasking ability
strong communication and presence in discussions
values collaboration and helping others
desire to learn and investigate when unclear
reliable, flexible, and able to work under pressure
prior experience in operations, client, or financial services is advantageous
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