Transactional Risk Claims Manager - EMEA

Overview

In this London-based role, you manage transactional risk claims across EMEA, focusing on W&I, tax liability and contingent risk. You work between policyholders and carriers to build a persuasive claim case and drive resolution, while shaping the notification and evidence. You collaborate with markets, clients, brokers and experts to steer settlements and assess loss histories to inform future placements. This position suits a lawyer or risk professional who wants to stay close to deals post-signature and influence outcomes with clear drafting and strong negotiation. The team values coaching, collaboration and practical impact over litigation instincts.

Pay / Benefits

• base salary 90,000–130,000
• bonus
• comprehensive benefits package
• hybrid working
• London-based role
• coaching culture

Responsibilities

• Lead end-to-end W&I, tax liability and contingent risk claims from first notice of loss to settlement
• Coordinate evidence, shape notifications and manage documentation
• Negotiate payment and settlement terms with clients and underwriters
• Facilitate discussions with policyholders, markets, placement teams and external counsel
• Analyze claims data to establish loss histories and identify trends
• Support senior advocacy leadership on contentious matters and strategy
• Collaborate across regional colleagues to ensure consistent handling and outcomes

Key requirements

• Qualified lawyer or equivalent with hands-on W&I claims experience
• Experience managing claims to resolution, with knowledge of how W&I policies respond
• Ability to open and lead discussions with clients, underwriters and experts
• Strong judgement, clear drafting and measured negotiating style

• client-facing communication
• stakeholder management
• collaboration and teamwork
• W&I policy knowledge
• claims analysis and data interpretation
• negotiation and settlement skills

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