In this role you will lead and shape Lyreco UK's digital marketing across channels, focusing on CRM and lifecycle marketing to attract, engage, convert and retain customers. You will bridge strategy with hands-on delivery, using data to prioritise time and investment. You’ll collaborate with internal teams and agencies to deliver joined-up campaigns that improve customer journeys and drive commercial outcomes. The role offers leadership of the Digital Marketing team and a chance to influence how digital marketing develops across the business.
Pay / Benefits
31 days holiday
work from home
Pension & Life Assurance
Cycle to Work Scheme
volunteering days
Grow Our Own Talent Programme
Responsibilities
Lead digital marketing across multiple channels, balancing strategy and hands-on delivery
Plan and run integrated campaigns across CRM, email, paid media, web, social and content
Develop CRM and lifecycle activity including segmentation, journeys, onboarding and retention
Support PPC and paid social in collaboration with performance marketing specialists and agencies
Improve website/CMS-driven journeys, landing pages, lead generation and conversion optimization
Develop SEO, content and organic social strategy using customer behavior and demand signals
Analyse GA4, CRM and campaign data to link activity to leads, customers and revenue
Coordinate with external agencies and internal teams to deliver aligned activity
Lead, coach and develop the Digital Marketing team
Key requirements
Broad practical experience across digital marketing channels with a hands-on approach
Strong CRM, email marketing and lifecycle marketing experience, ideally HubSpot or similar
Solid understanding of PPC and paid social with collaborative partner work
Knowledge of website/CMS management, SEO, content, lead generation and conversion optimisation
Strong analytical and commercial thinking, confident with GA4 and performance data
Experience with integrated campaign planning and stakeholder collaboration
People leadership experience with a supportive style
Strong organisational and prioritisation skills
A relevant digital marketing qualification or equivalent professional experience
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