As Service Integration Manager - Cyber, you own the first-line service-management framework for Cyber services across multiple regions. You will coordinate cross-region and cross-supplier delivery to ensure consistent, evidence-based cyber service performance. You’ll drive governance, reporting, and continual improvement within an SIAM-style hub. This is a pivotal role for shaping secure, integrated cyber services in a global bank. You’ll work with cross-functional teams to align cyber services with business goals.
Responsibilities
End-to-End Cyber Service Integration
International and Cross-Regional Integration
Cross-Supplier and Cross-Function Coordination
Cyber Service Performance, Risk and Resilience
Governance and Integrated Service Reviews
Stakeholder and Supplier Engagement
Continual Improvement and Service Maturity
International Cyber Service Reporting, Catalogue and SLA Management
Key requirements
Strong experience in IT Service Management or service integration within a complex, multi-supplier environment
Strong experience supporting Cyber or security services as managed end-to-end services
Ability to influence Cyber, technology, regional and supplier teams without direct authority
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