New Car Sales Manager

Overview

As New Car Sales Manager, lead and develop a team of 8 sales executives to drive new car sales, profitability, and outstanding customer service. You will oversee a structured sales process, remain hands-on with the team and customer interactions, and collaborate with Business Managers to ensure smooth operations. This role sits at a prestigious Mercedes-Benz showroom, offering a path to shape performance and the customer experience. You’ll help steer campaigns and promotions while maintaining a high-performance, customer-centric culture.

Pay / Benefits

• 25 days' holiday
• company car
• online rewards platform with cashback and discounts
• preferential service rates
• Colleague Purchase Scheme
• Share Incentive Scheme","Pension","Enhanced maternity and paternity benefits","ongoing training and career development

Responsibilities

• Lead, motivate and develop a team of 8 Sales Executives
• Drive new car sales performance, profitability and efficiency
• Coach colleagues to maximise individual and team performance
• Coordinate with 2 Business Managers and Sales Support Manager for smooth processes
• Support vehicle sales with finance, insurance and add-on products
• Maintain high customer service standards throughout the journey
• Manage sales campaigns and promotions to boost opportunities
• Monitor performance against objectives and take corrective actions
• Create a positive, accountable, high-performance sales environment

Key requirements

• Proven automotive sales management experience or Mercedes-Benz Business Manager experience
• Strong understanding of new car sales processes and commercial performance
• Excellent leadership, coaching and people management skills
• Ability to motivate a sales team and foster a high-performance culture
• Strong commercial awareness and confident decision-making
• Hands-on management style focused on the customer
• Ability to thrive in a fast-paced, premium dealership environment
• Lead from the front with energy and focus to achieve objectives

• leadership
• coaching
• communication
• Mercedes-Benz sales process understanding
• premium dealership operations
• sales Campaign management

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