Commercial Operations Manager

Overview

As Commercial Operations Manager for DAZN Broadcast Partnerships, you enable global growth by providing the operational backbone for partner onboarding, billing, reporting and product launches. You’ll work closely with Finance, Legal, Product and Customer Service to ensure smooth partner setup and service readiness. You support the President of Broadcast Partnerships with operational delivery and executive support, balancing day-to-day coordination with strategic initiatives. This onsite role in Hammersmith offers autonomy, exposure to the sports media landscape and opportunities to shape partnerships at scale. You’ll help drive the in-flight product launch and partner experiences in a fast,

Pay / Benefits

• access to DAZN
• 25 days’ annual leave
• private medical insurance
• life assurance
• pension contributions up to 5%
• flexible working

Responsibilities

• Provide day-to-day operational support for DAZN Broadcast Partnerships and the launch of the in-flight product offering
• Coordinate onboarding for new partners and markets across DAZN systems, contracts, billing, reporting tools, product access and workflows
• Serve as the primary operational contact for partners, handling queries, escalations, access requirements and issue resolution
• Support the President of Broadcast Partnerships with operational delivery, commercial initiatives and executive support
• Coordinate with Finance on invoicing, billing, reconciliations, POs, payments and revenue reporting inputs
• Collaborate with Legal, Procurement, Product, Technology and Customer Service to support workflows, partner setup, access, entitlements, product launches and service readiness

Key requirements

• Experience in partner operations, commercial operations, sales administration or revenue support, ideally in broadcast media, sport, subscription or entertainment
• Experience onboarding, reporting, issue resolution and day-to-day operational coordination
• Strong administrative discipline across contracts, invoicing, billing, reconciliations, customer data and workflow tracking
• Confident cross-functional collaboration with Finance, Legal, Procurement, Product, Technology, Customer Service, Marketing and Commercial teams
• Highly organized and detail-focused with ability to manage multiple markets and deadlines
• Clear communicator capable of supporting external partners, chasing internal actions and escalating blockers
• Interest in sport and broadcast media

• cross-functional collaboration
• strong communication
• detail-oriented
• onboarding systems
• billing and invoicing processes
• revenue reporting

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