As a Senior Analyst Lead, you will guide a team to deliver high-quality insights that support strategic and operational decisions. You’ll oversee intelligence reporting, business insight projects, and customer segmentation to inform future strategies. Working closely with stakeholders, you’ll translate complex data into actionable recommendations. This role offers agile working and the chance to impact customer outcomes at scale within a large housing provider.
Pay / Benefits
Agile working
28 days holiday per year + bank holidays
Pension contributions
Life Assurance
Employee discount schemes
Responsibilities
lead and support a team of analysts to produce clear, engaging, and actionable outputs
ensure delivery of trusted insight for strategic and operational decision-making
lead intelligence reporting and business insight projects
perform customer segmentation and analyse large data sets to generate actionable insights
focus on data analysis, reporting insights, and stakeholder engagement
collaborate with stakeholders across the organization to communicate findings
Key requirements
significant experience in insight, data analytics, research, visualization, BI, or analysis consulting
experience in people and/or project management delivering high-quality insight
demonstrable experience in customer segmentation influencing business decisions
strong quantitative and qualitative research skills
experience manipulating large data sets
SQL, SSIR, SSRS experience; data science skills advantageous
ability to engage and present to stakeholders at all levels
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