Technical Analyst - Quality Assurance

Overview

In this role you will safeguard the quality and safety of fresh products across UK distribution sites as part of the Produce & Horticulture team. You’ll lead inspections, ensure timely quality data sharing, and drive continuous improvement to protect customer satisfaction and reduce waste. You will collaborate with cross-functional QA and operations teams, champion a quality culture in depots, and support central technical trials. This is a field-based role with meaningful impact on end-to-end product quality across the supply chain.

Pay / Benefits

• 15% in-store discount from day one
• Additional 10% discount for family/friend
• career progression opportunities
• generous holiday entitlement
• market-leading pension and life assurance
• healthcare benefits including Aviva Digital GP

Responsibilities

• Lead and coordinate a dispersed QA team to ensure adherence to inspection schedules and processes
• Oversee inspection reporting to deliver high-quality, timely data in daily, weekly, and period cycles
• Inspect incoming products against specifications and set temporary specs when needed
• Support the Morrisons Quality Check programme through seasonal product assessments and continuous quality improvements
• Promote a quality culture in depots by coaching handling/picking standards and challenging risky practices
• Manage product withdrawals and recalls with urgency, including supplier/store visits
• Provide technical expertise to reduce waste, improve availability, and support central trials and projects
• Collaborate with internal QA, supplier technical teams, and RDC leadership across the UK

Key requirements

• Minimum 2 years' QA experience with fresh food categories
• Strong knowledge of fresh produce, horticulture, or end-to-end supply chain operations (farm to store)
• Excellent communication, numerical, and stakeholder management skills
• Ability to make fast, technically sound decisions under pressure
• Full UK driving licence and willingness to travel
• Proven capability working with a remote, geographically dispersed team

• leadership
• customer-focused mindset
• stakeholder management
• inspection reporting and data sharing
• quality checks and compliance against specifications
• managing recalls and supplier communications

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