Pentesting Operations Lead

Remote Source: WhatJobs

See advert for pay

Overview

In this role you will lead and optimize the UK&I penetration testing service, coordinating internal teams and partner providers to deliver high-quality, scalable engagements. You will shape governance, processes and reporting while ensuring client outcomes and commercial alignment. The position combines service operations, stakeholder management and supplier governance, with opportunities to evolve offensive security capabilities including AI-assisted testing. You engage with clients and cross-functional teams to drive growth and service maturity in a regulated environment.

Pay / Benefits

Pension Scheme - contributions matched up to 10%
Private medical cover
Income Protection
Life Assurance
25 days paid leave + National Holidays
Flex benefits program

Responsibilities

Oversee the end-to-end delivery framework for UK&I penetration testing services
Re-engineer operational processes for consistency and scalability
Maintain service governance, procedures, controls, metrics and reporting
Manage demand, delivery pipelines, capacity and priorities
Coordinate testing engagements across internal teams and third-party providers
Support engagement scoping and define suitable testing approaches
Manage day-to-day relationships with external testing providers
Assure quality and client outcomes of engagement outputs
Maintain commercial and financial control across engagements
Develop standardized methods, templates and delivery playbooks
Explore AI-enabled offensive security capabilities and evolving testing approaches
Lead and shape future offensive security propositions and routes to market
Maintain strong client experience and continuous improvement
Ensure effective communication of findings and business risk
Promote collaboration across account, advisory, delivery, finance and partner teams
Drive improvements using service data and lessons learned

Key requirements

Experience in penetration testing, offensive security, or security assurance in a professional services context
Understanding of end-to-end penetration testing lifecycle
Ability to coordinate activities across clients, delivery teams, suppliers and stakeholders
Experience managing external suppliers and partners
Strong planning, organization and prioritisation skills
Proven track record in governance, service delivery improvements and stakeholder management
Clear written and verbal communication for non-technical audiences
Collaborative, accountable and improvement-focused approach
Technical understanding to oversee testing engagements (infrastructure, web/API, cloud)