As an Enterprise Account Director at LinkedIn, you act as a trusted adviser to enterprise customers, focusing on value delivery from Talent & Learning solutions. You’ll drive growth, protect renewal, and align complex stakeholders around a shared vision. This role sits within a dynamic sales team and offers the chance to shape customer outcomes at scale in a hybrid, London-based setup. You will use data and insights to justify investments and craft compelling, customer-centric strategies.
Responsibilities
Research customers’ business and prepare insights ahead of meetings
Ask layered questions to uncover objectives and challenges
Build relationships with multiple stakeholders across the organization
Adapt communication style for different stakeholders
Lead with solutions aligned to customer objectives
Drive decision making by articulating shared value propositions
Craft commercial terms with business acumen
Use data and insights to support investments or address objections
Mitigate churn risk with a customer-centric approach
Engage throughout to validate value and optimize ROI
Identify opportunities to increase customer value
Apply account planning considering economic and industry factors
Map key stakeholders to plan outreach
Agree to joint accountability with cross-functional teams
Seek help when facing challenges or unknowns
Maintain discipline in territory, account planning, forecasting, and quota attainment
Follow best practices for CRM and sales tools to manage cycles
Key requirements
2+ years of enterprise sales experience
Fluent in English
Experience with SaaS platform selling
Knowledge of software contract terms and ability to create fair transactions
Strong negotiation and accurate forecasting skills
Experience carrying a revenue target and delivering results
Ability to use data to inform decisions and persuade
Ability to assess business opportunities and read prospective buyers
Demonstrated ability to find and manage high-level business in evangelistic sales environments
Demonstrated AI fluency and usage of AI tools in daily work
Ability to position company products against competitors using competitive selling
Experience with multiple partners and management team involvement
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