Quality Assurance Manager

London Source: WhatJobs

See advert for pay

Overview

In this role, you will own the Integrated Quality Management System (IQMS) and lead quality assurance across the business while shaping skills, training and competency management. You will partner with senior management and cross‑functional teams to drive continual improvement, audits and assurance programmes. The position combines practical QA delivery with strategic process enhancement and digitalisation to support successful project delivery. You will operate in a hands‑on, influential capacity to raise quality standards and compliance across the organisation. A strong focus on collaboration, problem-solving and stakeholder engagement opportunities makes this role highly impactful.

Pay / Benefits

competitive salary
excellent employee benefits
expenses covered
career progression opportunities
professional development and training
supportive and collaborative environment

Responsibilities

Lead the Quality Assurance function and IQMS across the business
Maintain and continually improve quality processes in line with objectives
Support ISO 9001, ISO 14001 and ISO 45001 certification
Oversee internal and external audits, inspections and testing regimes
Assist with external accreditations and assurance requirements (Achilles Building Confidence, RISQS, SSIP, PQQ submissions, digital assurance platforms)
Coordinate management reviews and promote risk-based assurance
Ensure quality and compliance embedded across departments
Identify opportunities to streamline processes and drive process mapping and automation
Support digital systems development for assurance processes
Collaborate with Engineering & Operations to support delivery, investigate non-conformances and root cause analysis
Provide practical quality support to operational teams
Lead skills, training and competency management with HR/Learning & Development
Monitor skills, qualifications and training attainment; identify gaps
Engage with pre-construction and operations to address skills requirements and client/stakeholder expectations
Support projects with skills commitments and community objectives

Key requirements

Experience in Quality Assurance, HSEQ or Management Systems within construction, engineering or infrastructure
Strong organisational skills with attention to detail
Autonomous, able to manage priorities and work independently
Digitally confident with a passion for technology and process improvement
Committed to continual improvement and implementing better ways of working
Strong communicator and relationship builder
Practical problem solver comfortable with senior stakeholders and site teams
Experience auditing, compliance and management systems
Ability to analyse data, identify trends and translate into actions
Commercial awareness and support for operational delivery