Technical Business Analyst

Overview

In this role you will bridge business needs and technical delivery within the Account Payments Domain. You’ll work closely with engineering, product, and stakeholders to analyse requirements, run gap analyses, and shape both functional and non-functional solutions. You will help refine user stories and ensure proposals meet regulatory and business needs across countries. This is a fast-moving, collaborative position in a growing PayTech team, offering opportunities to influence product direction and impact across multiple teams.

Pay / Benefits

• Hybrid working
• 25 days annual leave + bank holidays
• Pension scheme
• Discretionary bonus
• Medical & international travel cover
• Life insurance

Responsibilities

• Collaborate with Subject Matter Experts, Product Managers and stakeholders to analyse new features and optimise existing elements
• Understand business cases and arbitrate between requests using data
• Assist Product Managers in prioritising workstreams
• Capture and document internal and external requirements clearly
• Propose solutions aligned with best practices and country regulations
• Evaluate proposals and designs against business needs
• Identify impacts of changes on systems, organization, partners and clients
• Facilitate workshops and product walkthroughs with clients and stakeholders
• Refine user stories with Product Manager, stakeholders, and engineering
• Produce documentation to support API/integration and processes
• Collaborate with onshore and offshore IT development teams to maximise value
• Build and maintain relationships with stakeholders across the organization and with 3rd parties

Key requirements

• Strong analytical and problem-solving skills
• Excellent written and verbal communication across all levels
• Ability to capture and document requirements clearly with supporting diagrams
• Experience in agile environments
• Experience interacting with development teams (onshore and offshore)
• Ability to work on multiple workstreams and stay organised
• Results oriented with high accuracy and ownership
• Strong negotiation skills aiding delivery of MVP
• Customer-facing experience with external clients/3rd parties

• Strong communication skills (verbal and written)
• Team player and relationship builder
• Self-starter with critical thinking and learning agility
• SQL for data retrieval
• Experience with payments/banking/fintech domain
• Knowledge of SDLC and agile methodologies

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