Head of Civil Contingencies and Organisational Resilience

Overview

In this role you will lead the council’s emergency planning, resilience and business continuity functions to ensure preparedness and effective response. You join the Environment and Public Safety Senior Management Team and shape multi-agency collaborations and crisis management across the borough. You will drive learning from exercises and real incidents, and advise senior leaders on resilience, while building a high-performing team. This is a pivotal role in safeguarding communities and delivering statutory duties under the Civil Contingencies Act 2004.

Pay / Benefits

• Up to 31 days leave per year, increasing to 36 days after five years
• Flexible working arrangements and 35-hour week
• Learning and development opportunities
• London Living Wage
• Pension scheme
• Cycle to Work scheme and gym discounts

Responsibilities

• Lead emergency planning, resilience and business continuity functions
• Deliver statutory duties as a Category 1 Responder under the Civil Contingencies Act 2004
• Manage 24/7 corporate emergency response arrangements and support the Corporate Emergency Response Team
• Lead multi-agency resilience partnerships and borough resilience arrangements
• Ensure effective operation and management during major incidents
• Provide expert advice on resilience, emergency response, business continuity and crisis management to senior leaders and partners
• Lead counter-terrorism preparedness, including the Protect and Prepare agenda
• Drive organisational learning through exercises, audits, testing and lessons learned
• Develop community resilience programmes and support residents, businesses and partners
• Lead and develop a high-performing civil contingencies and organisational resilience team

Key requirements

• Significant experience in emergency planning, disaster management, organisational resilience or business continuity with leadership experience
• Extensive knowledge of emergency planning, business continuity and resilience legislation
• Experience of incident management, exercising and testing emergency plans
• Strong leadership, communication and influencing skills
• Ability to build effective internal and external relationships
• Experience of managing and developing teams in a complex operational environment
• Excellent strategic thinking, risk assessment and project management capabilities
• Ability to stay calm, decisive and focused during incidents
• Commitment to public service and keeping communities safe

• leadership
• communication
• influencing
• emergency planning
• business continuity
• resilience legislation

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