Broker Sales Learning Senior Analyst

Overview

As Broker Sales Enablement Specialist at Cigna Healthcare, you will design and deliver coaching and onboarding programs to strengthen B2B broker relationships. You’ll build a market-leading coaching framework and run 1-2-1 and group training, enabling sales and support representatives to perform at a high level. You will create training materials, track effectiveness with metrics, and share insights with Senior Leadership. This role sits in a collaborative, multicultural team focused on growth and improving broker outcomes.

Pay / Benefits

• Permanent contract
• Hybrid working
• Social Benefits
• Private Medical Insurance
• Educational Development Program
• Multicultural environment

Responsibilities

• Design and implement a market leading coaching framework based on individual performance to date
• Provide 1-2-1 B2B sales coaching sessions to improve communication and sales techniques
• Develop customized coaching plans tailored to individual needs
• Design and implement a market leading onboarding and training plan for new hires
• Create training materials, modules and resources that align with our sales strategy and objectives
• Facilitate ongoing training workshops to enhance the skills of existing team members
• Collaborate with the Sales and Support teams to improve email communication strategies and call techniques
• Monitor progress of training initiatives and coaching effectiveness through meaningful performance metrics
• Prepare reports and presentations to share insights and recommendations to Senior Leadership

Key requirements

• Proven experience in B2B sales coaching and training, with a track record of developing others
• Strong understanding of sales processes and techniques in a B2B environment
• Excellent communication and interpersonal skills to engage and motivate diverse audiences
• Experience in creating training materials and coaching frameworks
• Ability to analyze performance data and adapt training approaches accordingly
• Proficiency in CRM systems and sales enablement tools

• excellent communication
• interpersonal skills
• collaboration
• ability to engage diverse audiences
• CRM systems
• sales enablement tools

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