Account Manager

London Source: WhatJobs
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Overview

As Account Manager, you will grow a Banking, Payments and Lending portfolio by strengthening executive relationships and uncovering expansion opportunities across our risk solutions. You will work with cross‑functional teams to deliver measurable business outcomes, from strategic account planning to value‑driven collaborations. Join a high‑growth, international sales team and help customers mitigate risk while driving revenue. This role combines relationship leadership with commercial execution in a matrixed environment.

Responsibilities

  • Grow and manage a portfolio of Banking, Payments and Lending accounts.
  • Build relationships with senior decision-makers and executives.
  • Identify upsell, cross-sell and expansion opportunities across the portfolio.
  • Create and execute strategic account plans to drive growth and retention.
  • Conduct regular business reviews and align solutions with customer priorities.
  • Collaborate with Product, Customer Success, Solutions Consulting and Sales to deliver value.
  • Maintain accurate forecasts, pipelines and account plans in CRM.
  • Monitor industry trends to spot new commercial opportunities.

Key requirements

  • Proven experience in Account Management, Strategic Account Management, or Enterprise Sales.
  • Experience managing and growing complex customer relationships.
  • Experience selling or managing complex technology, SaaS, data or risk-based solutions.
  • Strong commercial mindset with a track record of revenue growth and retention.
  • Ability to build credibility with senior stakeholders and decision-makers.
  • Excellent communication, presentation and negotiation skills.
  • Strong organisational skills and ability to manage multiple priorities.
  • Experience working across cross-functional teams in a matrixed organisation.
  • Proficiency with CRM tools and Microsoft Office applications.
  • Ideally, experience with Banking, Payments or Lending organizations.
  • Knowledge of Fraud, Identity, Financial Crime, Compliance, Risk, Data or Analytics solutions.
  • Communication
  • Negotiation
  • Relationship-building
  • CRM tools
  • Microsoft Office
  • SaaS/technology solutions

Full job description from WhatJobs. Apply for this role →

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