First-Line Operational Risk, Controls & Resilience

Overview

In this role, you strengthen the first-line operational risk, controls and resilience framework for Investec’s Corporate Banking business. You’ll partner with senior stakeholders to identify, assess and manage risks while embedding accountability and continuous improvement. You’ll drive resilience, incident management and control remediation, translating risk insights into clear actions for decision-makers. The position supports growth and regulatory alignment in lending, transaction banking and related services. Join a collaborative, agile team focused on practical, impactful risk management.

Pay / Benefits

• wellbeing benefits
• 4 days in the office, 1 day remote
• inclusive environment
• development opportunities

Responsibilities

• Lead and evolve the first-line operational risk, controls and resilience framework aligned to objectives and regulations
• Partner with business leaders to identify and manage operational risks across products, processes and initiatives
• Drive operational resilience and business continuity activities including service mapping and scenario testing
• Oversee incident management, remediation programmes and sustainable improvements
• Develop risk reporting and MI to support decision-making and monitor risk appetite
• Embed risk considerations into business change, new products, and third-party relationships

Key requirements

• Significant experience in operational risk, non-financial risk or operational resilience within a UK-regulated bank or equivalent
• Strong understanding of first-line accountability and the three lines of defence
• Experience designing or enhancing risk and control frameworks (assessments, testing, appetite, event/issue management and reporting)
• Practical knowledge of UK operational resilience and business continuity requirements
• Experience supporting corporate or commercial banking processes, including lending and transaction banking
• Ability to influence senior stakeholders and drive action
• Strong analytical and problem-solving skills to translate risk into priorities and insights
• Experience with incidents, remediation, assurance reviews, regulatory engagements or audits

• influencing stakeholders
• constructive challenge
• cross-functional collaboration
• risk and control framework design
• risk appetite management
• scenario testing

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