Client On-Boarding Analyst

Overview

In this role you drive the full client onboarding lifecycle, partnering with Sales & Trading and internal teams to deliver a seamless experience while advancing CLM initiatives. You will ensure timely activation, robust KYC/AML compliance, and proactive client engagement. By optimizing processes and controls, you help scale onboarding across UK & EMEA with a focus on risk management and service quality. This is a hands-on role for a client-centric professional in a regulated environment.

Pay / Benefits

• Flexible working (4 days in office, 1 work from home)

Responsibilities

• Manage end-to-end client onboarding from initiation to account activation, meeting KYC, SLAs, and deadlines while progressing the client pipeline
• Serve as primary onboarding contact for Front Office and clients, providing guidance and resolving complex onboarding issues
• Coordinate collection, verification, and maintenance of client documentation to enable timely approvals
• Conduct detailed reviews of onboarding submissions to ensure AML/KYC, sanctions screening, and internal risk policy compliance
• Build strong relationships with clients, manage expectations, and ensure high service standards
• Identify bottlenecks and risks in onboarding workflows and implement scalable process improvements

Key requirements

• Minimum 3 years experience in Client Onboarding or CLM within financial services
• Strong understanding of AML, KYC, Dodd-Frank, EMIR regulatory frameworks
• Proven ability to engage effectively with Front Office, internal stakeholders, and external clients

• Stakeholder management
• Client relationship management
• Organizational and prioritization skills
• KYC/AML expertise
• Sanctions screening knowledge
• Risk management and compliance

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