Program Manager – Client Pathways Transformation, VP III - State Street Investment Management

Overview

In this role you drive a multi-year transformation program to modernize front, middle, and back-office capabilities for IM. You will coordinate cross-functional work across business and technology partners, ensuring alignment with strategic objectives and transparent governance. You help shape the future-state operating model and manage risks and dependencies across global teams. This is a high-impact role at a leading asset manager, offering strategic visibility and the chance to influence core operating design.

Pay / Benefits

• Flexible Work Programs
• development programs and educational support
• comprehensive medical and insurance plans
• savings plans
• paid volunteer days
• employee networks and inclusion initiatives

Responsibilities

• Drive day-to-day execution of the Client Pathways transformation program roadmap and ensure timely delivery of milestones
• Co-lead program governance with executive materials, dashboards, meetings, and leadership updates
• Track interdependencies, identify risks and gaps, and ensure cross-team alignment across Technology, Investments, Middle Office, Risk, Compliance, and Corporate
• Co-lead with the Alpha Pathways lead on workstream management, strategy, execution, status reporting, and escalation
• Participate in business analysis of IBOR and ABOR ecosystems to ensure integration supports portfolio management and real-time reporting

Key requirements

• 10 years in financial services with at least 8 years in program or transformation leadership roles
• Deep understanding of investment management operations and front-to-back lifecycle (ABOR, IBOR, transaction management)
• Strong knowledge of risk and control frameworks, SLAs, and operational resiliency
• Proven ability to deliver complex, cross-functional programs with measurable outcomes
• Experience in matrixed, global organizations with multiple stakeholders
• Bachelor's degree required
• Strong proficiency in Large, Enterprise Technology Program Management
• Excellent communication and influencing skills

• collaborative leadership
• structured communication
• strategic thinking
• Large, Enterprise Technology Program Management
• risk and controls integration
• stakeholder management

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