Travel Product & Proposition Manager

Overview

In this role you will drive the development and lifecycle of AXA Partners' travel products within the Global Markets team. You will ensure governance, regulatory alignment, and consistent processes across the business while delivering customer-centric products aligned with strategic goals. You will collaborate with internal stakeholders and partners to research markets, manage roadmaps, and support product launches and documentation. This position combines product leadership with regulatory governance to enable positive customer outcomes and business growth in the UK and Ireland.

Pay / Benefits

• Competitive Salary
• 25 days rising to 27 days
• Retail Discounts
• Company Share Scheme
• Cycle to Work Scheme
• Discounted Home Insurance

Responsibilities

• Lead governance for travel new product development and maintain the development framework to meet FCA requirements and conduct risk standards
• Drive the new product roadmap, coordinate with operations and business lines, and secure sign-off for documentation, distribution models, and customer journeys
• Conduct market, competitor, and customer research to support product development and growth
• Develop relationships with internal stakeholders and support onboarding of clients and product launches
• Regularly review Terms & Conditions for fairness and transparency with partners
• Produce market/competitor updates and product update packs for senior leadership
• Support transformation programs and ad-hoc projects related to product, marketing, conduct risk, and regulation
• Provide product and regulatory support for account management, partners, and operations

Key requirements

• 2-5 years’ experience in insurance or financial services product marketing, governance, or customer experience
• Familiarity with UK insurance/financial regulation
• Experience in developing/adapting insurance policy wordings to be fair, clear, and non-misleading
• Track record managing products in a regulated environment within a governance framework
• Customer-centric mindset with experience leading improvements
• Strong communication, stakeholder engagement, and ability to train on regulatory/product topics
• Resilient, well-organized, good time management amid diverse workloads
• Proficiency in Excel, PowerPoint, SharePoint, Word, Adobe

• customer-centric mindset
• strong communication skills
• emotional intelligence
• Excel
• PowerPoint
• SharePoint

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