Picker - Booker Wholesale.5 Crompton Road, Hadleigh Road Industrial Estate, Ipswich, United Kingdom of Great Britain and Northern Ireland

Overview

In this role you support excellent customer service across store operations, from stocking shelves to order picking and delivery preparation. You’ll work in a dynamic environment where no two days are the same, contributing to fast, accurate service and ensuring customers get what they came for. You will interact with delivery staff and colleagues while upholding quality checks and readiness for dispatch. This role offers variety, hands-on tasks, and meaningful impact in a leading wholesale business.

Pay / Benefits

• Booker colleague card 10% off
• Tesco discount after 3 months (10% to 15%)
• 20% off F&F purchases
• Tesco Mobile deals
• health and wellbeing support and EAP
• pension with employer match

Responsibilities

• Accurately picking and dispatching goods using a handheld terminal, reporting differences to the Manager
• Checking quality, shelf life, and packaging robustness for delivery preparation
• Delivering a high standard of customer service by processing deliveries efficiently and to target
• Polite, responsive handling of queries and complaints from delivery staff, escalating complex issues

Key requirements

• Can-do attitude and ability to meet pick rates
• Passion for customer service and willingness to go the extra mile
• Punctuality and professional presentation

• customer-focused
• reliability
• professional communication
• problem-solving
• handheld terminal operation
• quality checks and packaging assessment

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