Technical Program Manager 4

Overview

In this role you own multiple business-critical programs from intake to closeout, coordinating engineering, operations, and compliance teams. You will manage OCI networking across Layers 1–3 and translate complex technical work into clear plans, decisions, and outcomes. You’ll lead cross-functional teams, maintain Jira items, and deliver concise updates to executives. You will drive process improvements, documentation, and reporting to increase visibility and predictability, while partnering with customers for smooth onboarding.

Pay / Benefits

• flexible medical
• life insurance
• retirement options
• volunteer programs
• accessibility accommodations

Responsibilities

• Lead concurrent, interdependent programs including production network hardware and software upgrades
• Define milestones, owners, dependencies, critical paths, risks, and escalation paths
• Coordinate teams to resolve issues, close gaps, and deliver against program commitments
• Provide concise weekly updates to executives and stakeholders on progress, decisions, blockers, risks, and actions
• Maintain Jira work items and reporting to keep status and ownership accurate
• Track operational and performance metrics, explain business impact, and present findings to leadership
• Coordinate and lead a weekly operational review and other stakeholder meetings, including logistics, agendas, notes, and items
• Coordinate compliance-driven audits and remediation programs with internal teams, external auditors, and regulators
• Partner with customers and support teams to ensure smooth onboarding
• Improve program processes, documentation, and reporting to increase visibility and predictability

Key requirements

• 6+ years of technical, infrastructure, or network program management experience
• Experience leading several complex technical programs, including network engineering, infrastructure deployment, device lifecycle, or large-scale network operations
• Understanding of hyperscaler networking and dependencies across Layer 1 physical infrastructure, Layer 2 switching and fabric, and Layer 3 routing and network services
• Ability to build plans, manage risks and critical paths, and drive accountability across teams without direct authority
• Strong written and verbal communication skills, sound judgment, and comfort working with incomplete information
• Preferred: Experience with OCI infrastructure, cloud or hyperscaler networks
• Preferred: Strong Jira skills with dashboards and reporting
• Preferred: Milestone reviews, root-cause analysis, and retrospectives

• Strong written and verbal communication
• Sound judgment and adaptability
• Cross-functional collaboration
• OCI infrastructure or cloud networks
• Hyperscaler networking across L1-L3
• Jira for program management

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