As Capacity Planning Manager, you shape data-driven transformation across Amazon’s Last Mile & Middle Mile network. You own cross-functional initiatives that improve operational performance and drive reliable, cost-efficient transportation. You’ll establish metrics, document best practices, and secure resources for large-scale projects. The role blends leadership, innovation, and strategic planning to enhance customer experience and efficiency.
Responsibilities
Lead process improvement initiatives to boost operational performance
Establish and communicate operations metrics to leadership through regular reviews
Document SOPs and promote best practices across departments and networks
Collaborate with stakeholders to secure support and resources for projects
Own the design, development, deployment, and maintenance of large-scale projects
Key requirements
Bachelor's degree in Math, Engineering, Science or Business
Experience in business analytics with proficiency in SQL, databases, and Excel
Experience working cross-functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to drive improvements
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