Professional Services Consultant

Overview

In this role you will work at the intersection of technology and client success, helping financial institutions deploy AML, fraud and risk solutions. You will engage across pre-sales, configuration, implementation and post-project hand-off, delivering on-premise and SaaS deployments for enterprises globally. You will lead and participate in POCs, customization analysis and configuration recommendations while managing timelines and scope. You will collaborate with cross-functional teams to ensure client outcomes and smooth knowledge transfer, from planning to training and support. This role offers impact through shaping deployments and driving value in a hybrid, client-facing consulting model

Pay / Benefits

• hybrid working

Responsibilities

• Delivery across the full software lifecycle: planning, configuration, implementation, testing, documentation, training and support
• Develop and run proofs of concepts (POCs)
• Analyze customization needs and propose configuration recommendations to meet client requirements
• Implement software on premises, remotely or in hosted/SaaS environments
• Apply project management practices to track timelines, client expectations, issues and scope
• Engage in a mix of client-facing activities from pre-sale to post-project hand-off

Key requirements

• Degree in Information Technology or Systems, Computer Science, mathematics, science, or related STEM concentrations; minimum 2:2
• 2–4 years of prior client support or technical consultancy experience
• Knowledge of RDBMS with solid SQL experience and SQL scripting
• Experience with at least one programming language (e.g., C#, Java, .Net) or related technologies
• Experience with scripting, batch processing, data file manipulation or Web services

• strong communication
• stakeholder management
• collaboration
• SQL / RDBMS
• C#, Java, .Net (or related languages)
• scripting and batch processing

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