As an Implementation Consultant, you will lead payroll-focused SaaS implementations for customers, translating payroll processes into software setups and guiding data migration, testing and go-live. You’ll work with cross-functional teams to deliver configuration, training and ongoing support, shaping payroll outcomes for diverse clients. This role is hands-on, customer-facing and offers opportunities to deepen payroll technology expertise in a fast-growing company.
Responsibilities
Manage payroll software implementations for new and existing customers
Translate customers' payroll processes into software setup
Configure SaaS products, workflows and customer-specific requirements
Support payroll data migration, integrations and testing
Work with APIs, ETL processes and data transformation where required
Guide customers through user acceptance testing and readiness for go-live
Deliver training and explain software clearly to customers
Support customers during go-live and their transition into ongoing support
Manage multiple customer projects and priorities
Collaborate with Sales, Product, Engineering and Customer Success to resolve issues
Keep customers informed about progress, timelines, risks and issues
Travel to customer sites when required
Key requirements
Hands-on payroll experience (essential)
Experience in SaaS/software implementation, onboarding or technical consulting
Experience working directly with customers to understand requirements and implement solutions
Experience with payroll software or systems
Understanding of software configuration, workflows and integrations
Experience with APIs, ETL, data migration or data transformation
Confidence managing several customers, projects or priorities
Ability to explain software and technical information in simple terms
Experience with Salesforce, Jira, Confluence or similar tools would be useful
Roles such as Implementation Consultant, Payroll Implementation Consultant, Payroll Systems Consultant or Technical Consultant considered
customer-facing
clear communication
problem-solving
payroll software or systems
software configuration, workflows and integrations
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.