Salesforce Education Cloud Consultant

London Source: WhatJobs

See advert for pay

Overview

As a Salesforce Education Cloud Consultant, you will shape a growing Higher Education practice by delivering Education Cloud solutions for universities. You will combine Salesforce expertise with consulting know-how to help institutions recruit, enroll and engage students while driving digital transformation. You’ll work with cross-functional teams on multi-phase programmes and contribute to reusable assets and narratives that strengthen client outcomes. The role offers a collaborative, learning-focused environment with opportunities to grow your technical and leadership capabilities.

Pay / Benefits

private healthcare for you and family
25 days annual leave
bonus opportunity
generous pension scheme
PA share ownership
cycle to work / tax efficient benefits

Responsibilities

Lead requirements gathering, workshops, and stakeholder engagement for Higher Education transformation programmes
Design and deliver Education Cloud solutions supporting recruitment, admissions, enrolment, student success, wellbeing and alumni engagement
Challenge client processes, identify improvements, and define future-state operating models
Configure and implement Salesforce solutions with architects and delivery teams
Support programmes leveraging Experience Cloud, Service Cloud and other Salesforce capabilities
Facilitate integration with Student Records, LMS, identity management, and enterprise apps
Assist data migration, data quality, and governance for sustained value
Build trusted client relationships and provide expert Salesforce guidance and platform strategy
Contribute to bids, demonstrations, and client presentations; grow the Salesforce Higher Education practice
Develop reusable assets and deliver accelerators; mentor junior team members

Key requirements

Salesforce Certified Education Cloud Consultant
Salesforce Administrator certification
Experience delivering Salesforce implementations in a consultant, business analyst, or functional capacity
Strong hands-on Experience with Salesforce Education Cloud
Experience with Higher Education institutions or education-focused transformations
Understanding of the student lifecycle (recruitment, admissions, enrolment, retention, student support, alumni engagement)
Facilitation of workshops and translating business needs into Salesforce solutions
Experience with stakeholders at multiple organisational levels
Experience supporting data migration, integration, and change adoption
Understanding of DevOps and CI/CD with tools like Git, Azure DevOps, Copado or Gearset
Strong communication, stakeholder management and consulting skills
Outcome-focused, pragmatic problem-solver