Pest Control Manager

Overview

In this role you drive pest control outcomes across client sites, with a focus on resolving escalations and delivering effective treatment plans. You work closely with clients and stakeholders to ensure pest-free environments and to protect sites from future issues. You’ll lead assessments, quality checks, and stakeholder meetings to align on expectations and results. This is a technology-driven, customer-focused opportunity to shape pest management across residential and commercial settings. You will be central to building robust escalation programmes and delivering measurable impact for our clients.

Pay / Benefits

• Competitive salary
• Contributory pension scheme
• Bonus schemes
• Company car
• 25 days holiday plus bank holidays
• Healthcare cash plan

Responsibilities

• Manage customer escalations and act as primary point of contact for all stakeholders
• Develop and implement comprehensive treatment plans to address pest issues
• Conduct site assessments and quality checks to ensure effectiveness of pest control measures
• Lead presentations and meetings to ensure client expectations are met
• Create escalation programmes to protect sites from future pest infestations

Key requirements

• Previously worked as Advanced Pest Control Technician, Senior Pest Control Technician, Field Biologist, Pest Control Manager, Pest Control Service Manager or similar
• Proven experience within pest control
• Advanced industry qualification (BPCA Certificated Advanced Technician or RSPH Level 3 in Pest Management)
• Ideally 2 years experience with food retailers
• Strong written English
• Full valid driving licence
• Good analytical and root-cause analysis/problem-solving skills

• Strong communication
• Analytical thinking
• Problem-solving
• Pest control expertise
• Site assessments
• Root-cause analysis

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