In this role you will bridge analytics and AI to empower marketing teams with self-service insights. You will shape end-to-end AI-enabled analytics, defining standards, and guiding cross-functional adoption. You diagnose friction, design scalable solutions, and help teams ask better questions with data. This role offers impact across the Viator business by making data-driven decisions faster. You will lead a transformation toward AI-powered, accessible analytics at scale.
Responsibilities
Identify and resolve data access and workflow bottlenecks by collaborating with marketing teams across performance, CRM, personalization, and incentives.
Make data conversational through AI-powered interfaces, enabling colleagues to interrogate data without SQL.
Own the vision and standards for the semantic layer to ensure consistent metrics and reliable self-service.
Discover opportunities for agentic analytics pipelines that monitor performance and surface proactive insights.
Automate repetitive analytics processes with AI-assisted pipelines and prompt engineering.
Build and scale data literacy programs and tooling so the marketing organization uses data effectively.
Key requirements
3–5 years in analytics or data science; experience in travel, ecommerce, or marketplaces preferred.
Strong SQL and hands-on experience with BI/analytics tools (Looker, Tableau, Hex, dbt or similar).
Ability to translate analytical complexity for both technical and non-technical stakeholders.
Track record of driving adoption of new analytical tools and ways of working across teams.
Active experience with AI tools, prompt engineering, LLM-powered workflows, or conversational analytics.
Clear communication across technical and non-technical audiences
Structured, delivery-oriented, and self-directed
Problem-solver who identifies true pain points and drives fix
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.