Commercial Account Executive

Overview

As a Commercial Account Executive at Smartsheet, you drive meaningful revenue growth within a defined UK region and manage a portfolio of Commercial accounts. You will develop strategic plans, expand cross-sell and upsell opportunities, and ensure swift adoption of Smartsheet solutions. You’ll work closely with cross-functional teams to navigate complex sales cycles and build lasting customer relationships. This role offers impact at scale in a dynamic, collaborative environment with a clear path to growth.

Pay / Benefits

• Private Medical and Dental (employer-paid)
• Pension contributions
• Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Udemy online courses access

Responsibilities

• Build and manage a sales pipeline to meet/exceed quotas for software and services
• Close complex sales cycles with needs analysis, solution design, and contract negotiation using solution selling and MEDDICC
• Develop strategic account plans for defined key accounts in the Commercial segment
• Conduct high-quality discovery to align business drivers and create an evaluation plan with timelines
• Maintain relationships with local channel partners to identify opportunities
• Stay informed on local market trends and competitive dynamics
• Handle both strategic and transactional sales motions
• Identify new opportunities within existing customers through multi-department needs analysis
• Leverage relationships to expand Smartsheet footprint during renewals
• Collaborate with Sales Engineering, Consulting, Customer Success, Marketing, and Sales Development to achieve objectives
• Accurately forecast opportunities and track KPIs
• Use Salesforce, Clari, Outreach, Tableau for account management and efficiency

Key requirements

• 3+ years of successful SaaS sales in the Commercial segment with quota attainment
• Strong track record building and maintaining long-term customer relationships in the Commercial segment
• Proven ability to drive cross-selling and upselling within existing accounts
• Experience with solution selling and the MEDDICC framework
• Solid understanding of SaaS business models and competitive landscape in the Commercial segment
• CRM proficiency (e.g., Salesforce) and sales productivity tools
• Excellent communication, presentation, and interpersonal skills
• Strong analytical and problem-solving abilities
• Bachelor’s degree or equivalent experience
• Legally eligible to work in the UK on an ongoing basis

• Excellent communication and interpersonal skills
• Analytical and problem-solving mindset
• Collaborative and cross-functional team orientation
• CRM systems proficiency (Salesforce)
• MEDDICC framework
• Solution selling

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