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Business Analysis Associate Director (Platform Services)
LondonSource: WhatJobs
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Overview
In this role you will bridge product and technology to shape clear, technically precise requirements for a complex data and integration domain. You will lead a team of Business Analysts, owning analysis standards and delivery quality across the squad. Expect deep work on data mappings, interface contracts, and end-to-end processing while supporting solution analysis, testing, and production readiness. You will influence CMI capabilities that enable client-facing and internal workflows and drive disciplined analysis across delivery teams.
Pay / Benefits
Competitive compensation including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits
Pension / Retirement benefits
Paid Time Off and Personal/Family Care
Flexible/hybrid work model (3 days onsite, 2 days remote)
Other leaves of absence as needed
Responsibilities
Refine product priorities with the Product Owner and translate business objectives into actionable requirements
Lead detailed analysis of data flows, transformations, and source-to-target mappings
Document end-to-end system interactions, interfaces, processing sequences, and exception scenarios
Review current-state behavior and technical docs to understand processing
Create epics, features, user stories, acceptance criteria, and mapping/flow documents
Facilitate cross-functional sessions to resolve ambiguity and drive decisions
Identify gaps, edge cases, data quality issues, and integration risks before development
Ensure requirements are technically feasible and well-detailed for engineers
Support test strategy, validate coverage and transformation logic
Maintain traceability from objectives to delivered functionality
Provide functional/technical analysis during implementation, release readiness, and production validation
Establish and improve BA standards, templates, and documentation practices
Mentor analysts and foster a culture of disciplined analysis and delivery ownership
Lead and develop a team of BAs with coaching on techniques and quality
Balance priorities and capacity across the squad while guiding analyst development
Review deliverables for consistency, technical accuracy, and adherence to standards
Build governance, reusable frameworks, and quality controls across the squad
Define individual development plans and support career growth within BA discipline
Lead analysis best practices and governance to improve delivery outcomes across platforms
Serve as the functional leader for BA within the squad and set standards for quality and rigor
Key requirements
8+ years of experience as a technology/business/ systems analyst in complex application delivery
Strong ability to work on data transformation mappings, interface specifications, system integrations, and end-to-end processing
Solid understanding of APIs, messaging, files, events, batch processing, and synchronous/asynchronous interactions
Ability to read and interpret JSON, XML, schemas, and logs, and understand database structures and SQL
Experience writing detailed user stories, acceptance criteria, data mappings, process flows, and exception handling
Ability to explain technical concepts to non-technical stakeholders
Proven track record of challenging assumptions, resolving ambiguity, and driving issues to closure across teams
Experience in Agile delivery and collaboration with engineering and QA teams
Experience leading or mentoring BAs, including coaching and performance development
Proven ability to establish BA standards and drive consistent delivery practices
Excellent communication skills and a delivery-oriented mindset
Experience in financial services, post-trade processing, or market infrastructure
Familiarity with APIs, JSON, XML, FIX, SWIFT, messaging, and secure file transfer
Working knowledge of SQL, relational databases, data modeling, data lineage, and reconciliation
Experience with integration modernization or platform transformation
Knowledge of identity, authentication, authorization, and data access controls
BA, Agile, Product, or related technical certifications
leadership and people development
clear communication with non-technical stakeholders
analytical problem-solving with attention to detail
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