Head of Lloyds Intermediaries

Overview

In this role you will lead the launch and ongoing establishment of Lloyds Intermediaries, driving growth and strong relationships with brokers and industry partners. You’ll shape strategy, align cross-functional teams, and deliver sustainable profitability and customer outcomes through a high-performing culture. You’ll represent the brand in industry forums and influence market presence while managing risk and transformation across the channel. This is a pivotal opportunity to build a new intermediary franchise at scale and across multiple cities.

Pay / Benefits

• generous pension contribution up to 15%
• annual performance related bonus
• share schemes including free shares
• 30 days’ holiday
• wellbeing initiatives
• parenteral leave policies

Responsibilities

• Define and execute the Lloyds Intermediaries strategy with clear commercial plans
• Own sales, service and financial performance for the channel
• Lead relationships with broker firms, partners and industry influencers
• Represent LG at industry forums to strengthen market influence
• Leverage insight to identify growth opportunities and shape propositions
• Foster cross-functional collaboration across Product, Pricing, Risk, Operations, Marketing, Data and Technology
• Improve journeys and ways of working; lead approximately 75 colleagues
• Create an inclusive, high-performing culture with accountability and succession
• Lead transformation across the channel and enhance data/digital capabilities
• Maintain a strong risk and control environment; contribute to leadership team priorities

Key requirements

• Senior leadership experience in private banking, wealth management, banking propositions or product management
• Proven success delivering customer propositions and product strategies
• Strong commercial leadership with P&L ownership, pricing and performance management
• Deep understanding of product governance, lifecycle management and customer outcomes
• Knowledge of banking, lending and wealth-related products; fiduciary experience advantageous
• Experience influencing across complex organizations and leading large-scale change
• Strong critical thinking, partner management and decision-making capabilities
• Track record of building and leading high-performing teams

• leadership
• stakeholder management
• strategic thinking
• pricing
• product governance
• risk management

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