Product Manager - Transfers & Payments

Overview

In this role, you will own the Payments & Transfers domain within Moneybox’s Core Product Team, shaping how customers pay, transfer, and manage their money. You’ll work with Engineering, Design, Compliance, and Operations to deliver simple, compliant experiences that scale as we grow. You’ll combine customer insights, data, and commercial context to prioritise work and validate new opportunities. This is a chance to impact core financial flows and build trusted, long-term value for millions of users.

Responsibilities

• Own and maintain the Payments & Transfers roadmap aligned to customer needs and business goals
• Identify and prioritise customer problems using data, research, and insights
• Lead product discovery for new opportunities, defining success and risks before delivery
• Define clear requirements, user stories, acceptance criteria, and outcomes for engineering and design
• Collaborate with engineering and design to deliver high-quality customer experiences and manage scope
• Improve payments setup, transfers, progress visibility, and back-end systems supporting these experiences
• Partner with Compliance, Legal, Operations, Marketing, Insight, and Support to ensure compliant, robust, and well-communicated changes
• Monitor product performance and customer behaviour to iterate and improve
• Communicate priorities, progress, risks, and results to stakeholders to keep teams aligned

Key requirements

• 3+ years’ product management experience delivering digital customer experiences
• Strong customer and product judgement to translate needs into useful experiences
• Analytical capability with data, research, and customer insight to drive decisions
• Experience working with Engineering and Design to define requirements and deliver products
• Strong communication and stakeholder management skills
• Good judgement in regulated environments with focus on customer trust and outcomes
• High ownership, curiosity, and willingness to build knowledge of pensions and long-term financial planning

• customer-focused
• structured
• analytical
• data analysis
• product discovery and framing
• requirements definition and user stories

Full job description from WhatJobs. Apply for this role →