IT Project Resource Manager

Whiteley Source: WhatJobs

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Overview

In this role you drive resource planning and utilisation within the Professional Services team, ensuring engineers are effectively staffed and delivery workloads are visible. You collaborate with cross-functional teams to support project staffing, budgeting, risk management, and client communications in a fast-paced tech environment. You will enable efficient projects across various industries, contributing to on-time delivery and customer outcomes. This is a hands-on position for a proactive resource professional who helps scale operations and support business growth.

Pay / Benefits

25 days holiday plus bank holidays
Birthday off
Flexi health plan cover
Company pension
Training opportunities with clear structure
IT purchasing scheme

Responsibilities

Coordinate planning, execution and delivery of IT projects across multiple workstreams
Manage resource allocation and capacity planning to optimise utilisation
Track budgets, monitor risks and provide status updates to stakeholders
Facilitate clear customer communications and stakeholder relationships
Produce operational reports and insights to support decision-making
Collaborate with delivery teams to align staffing with project timelines

Key requirements

Experience in IT Resource Management, Workforce Planning, Project Coordination, PMO or Professional Services Operations
Strong organisational and prioritisation skills
Experience managing multiple workstreams and competing demands
Excellent stakeholder communication and relationship-building abilities
Strong analytical skills with experience interpreting utilisation, capacity and performance data
Commercial awareness and ability to produce operational reports
Experience in IT Services, Managed Services or Professional Services environments (advantageous)