Zone Manager – SEND and Inclusion Support Model

Overview

In this Zone Manager role you lead the SEND and Inclusion Support Model (SISM) across a geographical area, shaping local delivery and partnerships. You work with local authorities, schools and health and social care to translate intelligence into priorities and actions. You drive multi-agency collaboration and accountable progress within a broader FLOURISH mission to create a more inclusive, locally delivered system. Enjoy shaping a countywide transformation with real impact for children, young people and families.

Pay / Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services
• Flexible working including hybrid options
• Norfolk Rewards discounts
• Local Government Pension Scheme with life cover

Responsibilities

• Provide strategic and operational leadership for SISM activity across your zone, ensuring coordinated engagement, planning and improvement.
• Own delivery within your zone with autonomous prioritization and timely decisions within the strategic framework.
• Bring partners together across education, health, social care and other organisations to align responsibilities and actions.
• Plan, negotiate and allocate resources based on local need and risk to inform senior planning and commissioning.
• Coordinate requests for support and multi-disciplinary responses, directing complex issues to the right professionals.
• Chair zone/phase meetings, secure ownership of decisions and escalate barriers as needed.
• Use zone data to identify risks and opportunities and translate findings into reports and recommendations.
• Provide quality assurance and drive improvements across settings and partners.
• Safeguard children and manage risk, ensuring safeguarding and compliance with processes.

Key requirements

• significant experience in education, SEND, inclusion, Children’s Services or related environments
• ability to provide confident system leadership without direct line management authority
• autonomy to deliver local priorities and make decisions in complex contexts
• strong data analysis skills and ability to translate intelligence into priorities
• experience coordinating work across teams or organisations and contributing to service improvement
• excellent communication, meeting leadership and relationship-building skills

• excellent communication
• relationship-building
• leadership without direct authority
• data analysis
• interpreting service intelligence
• reporting and performance information

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