People Operations Lead

London Source: WhatJobs

See advert for pay

Overview

As People Operations Lead, you will shape a high-performing People & Culture function at Ravensbourne, guiding processes that deliver an exceptional employee experience. You will partner across the University to drive continuous improvement in systems, data, and service delivery. This role focuses on payroll, compliance, recruitment lifecycle, and workforce data, enabling strategic decision-making and culture change. You will influence how we attract, onboard, develop and support colleagues in a rapidly evolving higher education landscape. Come lead bold, people-centric transformation.

Responsibilities

Lead and develop a high-performing People Operations team
Oversee recruitment administration, onboarding, contracts, employee changes and leaver processes
Manage payroll preparation and quality assurance activities
Ensure compliance with employment legislation, Right to Work requirements, UKVI sponsorship, safeguarding and DBS obligations
Lead employee benefits administration and workforce data management
Oversee reporting, statutory returns and management information, including HESA submissions
Partner with Finance, Payroll, IT and People colleagues to improve systems, processes and service delivery
Drive continuous improvement through technology, automation and best practice

Key requirements

Significant experience in HR Operations, People Services or Employee Services
Proven track record of leading and developing teams
Strong knowledge of payroll, HR administration and employment legislation
Experience managing HR systems, workforce data and reporting
Knowledge of Right to Work, UKVI, safeguarding and safer recruitment requirements
Excellent analytical, organisational and stakeholder management skills
Continuous improvement mindset and commitment to exceptional service delivery
CIPD qualification or equivalent experience